WELCOME – about us
Graham, originally from North Wales, has a rich and varied background. He served with distinction in both the Royal Navy and the Royal New Zealand Navy and played National League football for North Shore United and Mt. Wellington.
He is married to Shelley, a kiwi from the Bay of Islands, and together they have two children, Mackenzie and Gareth, as well as two grandsons, Hudson and Reo, and two granddaughters, Avyana and Vivienne. After working side by side in New Zealand for over 24 years, Graham and Shelley founded Success Resources International, a training business they successfully ran until their move to Australia in 2002.
In late 2018, they returned to their beloved New Zealand and now reside in Paihia, nestled in the stunning Bay of Islands. Shelley, eager to share her passion for design and her hometown, created the charming BNB Reserve on Kowhai.
Graham continues to make a significant impact through his work, conducting over one hundred leadership, sales, fixed operations, and customer experience workshops each year. He is the founder of Success Resources International, a Registered Training Organisation (RTO31335) in Brisbane, and GTE Training & Development Ltd in New Zealand.
GTE Training & Development was founded to deliver cutting-edge training across management, sales, parts, service, and customer experience in New Zealand and Australia. With an active role at Success Resources International, Graham offers a range of Nationally Recognised Qualifications, including Automotive Dealer training, Sales License Certification, Certificate IV in Leadership and Management, and the Diploma of Automotive Management.
Graham’s approach is grounded in the belief that enhancing skills and effectiveness is most successful when the experience is relaxed, relevant, and enjoyable. His commitment is to create a learning environment where positive outcomes naturally follow.
We’ve crafted exceptional programs designed to work closely with you and your team, offering personalized coaching and workshops that align perfectly with your strategies and business goals. Our aim is to elevate participants’ skills and motivation, helping them thrive regardless of their industry experience. By integrating top-notch mentoring and coaching techniques, we’re committed to driving success and fostering growth for all those who are happy to learn.
DISC PROFILING
The personality styles analysis used in this module are all derived from the work of Dr William Moulton Marston.
Born in Cliftondale, Massachusetts, in 1893, Mr Marston was educated at Harvard University.
He also received three (3) degrees from that institution – An A.B in 1915, and LLB in 1918 and a PHD in 1921
Dr Marston believed that people tend to learn a sef-concept which is basically in accord with one of the four (4) factors
It is possible, therefore, using Marson’s theory, to apply the powers of scientific observation to behaviour and to be objective and descriptive rather that subjective and judgemental
WHAT YOU WILL LEARN
Learn and understand the four (4) behavioural traits and how to interact with them
- Dominant
- Influence
- Steady
- Compliant
LESSONS
DISC PROFILING
DISC BEHAVIOURAL SURVEY