OVERVIEW
Welcome to the dynamic world of car sales. As you embark on this exciting journey, you’ll quickly discover that you’re entering a vibrant industry where passion meets opportunity. The automotive sector here is not just about selling vehicles; it’s about delivering exceptional customer experiences and becoming an integral part of people’s lives as they select their next vehicle.
Your customers value trust and authenticity, so building genuine relationships with your clients is key. You’ll have the chance to guide them through a significant decision, helping them find the perfect match for their needs and lifestyle.
Be prepared for a fast-paced environment where every day presents new challenges and opportunities. Whether you’re assisting a first-time buyer or a seasoned car enthusiast, your role will involve understanding their needs, showcasing the right options, and providing expert advice.
Remember, success in this industry hinges not just on your sales skills but also on your ability to adapt, stay informed about the latest automotive trends, and continuously improve your product knowledge. Embrace the learning curve, be enthusiastic, and don’t be afraid to ask questions.
We’re thrilled to have you on board and can’t wait to see you thrive in this rewarding field. Welcome to the team, and here’s to a successful and fulfilling career in car sales!
WHAT YOU WILL LEARN
LESSONS
INTRODUCTION
A quick intoriduction to the course form Graham (GT)
SET THE STAGE
QUALIFICATION
QUALIFICATION – CUSTOMER NEEDS ANALYSIS
QUALIFICATION – 4 SQUARE
QUALIFICATION – VEHICLE SELECTION
LOOKING AT THE TRADE
SALES MANAGER INTRODUCTION
PRESENTATION
WRITE UP
DELIVERY AND SERVICE WALK
AFTER SALE FOLLOW UP
