SELLING WITH INTEGRITY AND AUTHTENTICITY

What is the primary goal of a customer-centric sales process?

To negotiate the lowest price quickly

Correct Incorrect Correct answer

To build trust, understand customer needs, and guide customers to an informed decision

Correct Incorrect Correct answer

To sell as many vehicles as possible in the shortest time

Correct Incorrect Correct answer

To provide technical product information only

Correct Incorrect Correct answer

Which of the following is NOT one of the key stages of the sales process covered in this module?

Customer Needs Analysis

Correct Incorrect Correct answer

Test Drive

Correct Incorrect Correct answer

Vehicle Selection

Correct Incorrect Correct answer

Service Department Scheduling

Correct Incorrect Correct answer

Why is having a structured daily routine important?

Information